Last Updated: [March 2025]
Welcome to Filmfeed, Inc. ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our streaming platform (https://filmfeed.com).
1. Data We Collect
We collect the following types of personal data:
- Account Information: Name, email address, and payment details (processed by Stripe).
- Technical Data: IP address, cookies, and usage analytics (collected via PostHog).
- Transaction Data: Purchase history, subscription details, and billing information.
2. How We Use Your Data
We process personal data for the following purposes:
- Account Creation & Management: To provide access to our streaming platform.
- Payment Processing: To handle subscription payments securely via Stripe.
- Analytics & Improvements: To track usage patterns and enhance user experience using PostHog.
- Security & Fraud Prevention: To protect against unauthorized access or illegal activities.
3. Legal Basis for Processing
Under GDPR (General Data Protection Regulation), we process personal data based on:
- Contractual Necessity: To provide our services to you.
- Legitimate Interests: For analytics and platform improvements.
- Legal Compliance: To meet regulatory obligations (e.g., tax or fraud prevention).
4. How Users Can Control Their Data
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing of your data
- Object to data processing (e.g., marketing emails)
To request data deletion or exercise your rights, email us at support@filmfeed.com.
5. Third-Party Data Sharing
We do not sell user data. However, we share data with:
- Stripe – for payment processing (Stripe's Privacy Policy).
- PostHog – for analytics and performance tracking (PostHog's Privacy Policy).
These providers are GDPR-compliant and use secure encryption to protect your data.
6. Data Storage & International Transfers
We use global servers to store user data, which may include locations outside the EU/EEA. When transferring data internationally, we ensure compliance with GDPR through:
- Standard Contractual Clauses (SCCs)
- Industry-standard encryption & security measures
7. Data Retention
We retain user data indefinitely unless a deletion request is made. If you want your account deleted, email us at support@filmfeed.com.
8. Security Measures
We implement encryption, secure servers, and access controls to protect your personal data. While no system is 100% secure, we continuously update our security protocols to minimize risks.
9. Privacy Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available on our website. We do not send notifications for updates, so please check this page regularly.
10. Contact Information
For any questions regarding this Privacy Policy or your data rights, contact us at:
📧 Email: support@filmfeed.com
🌐 Website: https://filmfeed.com